Chestermere Dental is wholly dedicated to meeting the oral health needs of every member of your family. We believe in offering personalized care and attention to each patient, with the ultimate goal of creating a lifetime of healthy and beautiful smiles. We know that you may have questions, and our goal is to address them all. Below are some frequently asked questions that you can review to gain more insight into Chestermere Dental. If your specific question is not covered, please feel free to give our team a call at (403) 263-8512 and we will gladly assist you!
Yes! We are pleased to offer evening appointments on Tuesdays until 8:00pm!
Yes! Chestermere Dental is pleased to provide Saturday appointments by appointment only.
Chestermere Dental is happy to accept Debit Cards, Visa, Mastercard or American Express.
Yes! At Chestermere Dental, we provide this as a service to our patients. Our computer systems connect with your insurer and submit a claim on your behalf. Please remember that the actual amount you will receive from your insurance company is based on your coverage provided by them. What this means is that patients are ultimately responsible for settling our invoices for the services we have provided to you.
Absolutely! Chestermere Dental is a true general practice and we welcome patients of ALL ages. Our goal is to create a safe and friendly environment for your children, and to partner with you and your children as a team to help maintain their teeth.
Yes! Chestermere Dental is pleased to provide a wide range of cosmetic dentistry options. However, the dentists at Chestermere Dental are not cosmetic dental specialists. They are general dentists who provide cosmetic dental procedures as part of their general dentist license. Cosmetic Dentistry (Restorative Dentistry) is not a term or specialty that is recognized by the College of Dental Surgeons of Alberta (CDSA).
Chestermere Dental currently accepts all private care insurance plans (plans that do not require you to select a dentist from a list or require our office to accept a reduced fee for services). This means that we work with literally thousands of insurance companies. Although we maintain computerized histories of payments by a given company, the benefits do change; therefore sometimes it is not possible for us to give you a guaranteed quote of insurance coverage. We estimate your portion based on the most up-to-date information we have, but IT IS ONLY AN ESTIMATE.
If you would like to know your exact insurance benefits, we will be happy to file a “pre-treatment estimation” with your insurance company prior to treatment. This does delay treatment, but it will give you the exact out-of-pocket figures you may require.
At Chestermere Dental, we base the patient portion of your bill on our most current data, but there are many factors that can affect this estimate. There may be a deductible (individual or family), or you may have received treatment in another office prior to joining Chestermere Dental which is not calculated into our database. Sometimes you may need to see a specialist for care, which also draws on your annual benefit. Insurance companies do not, and cannot, notify us of changes to your benefits. THEY ONLY NOTIFY YOU. If any of these situations apply to you, please let us know when we estimate your treatment costs so we may adjust accordingly.
At Chestermere Dental, we bill your insurance as a courtesy. If insurance does not pay within 90 days, Chestermere Dental reserves the right to request payment in full for services to you. You would subsequently be responsible to collect the insurance funds that are due to you directly from your insurance company. This is rare, but it is important that you recognize that the insurance you have is a legal contract between YOU and YOUR insurance company. Our office is not, and cannot be, a part of this legal contract. Ultimately, you are responsible for all charges incurred in our office.
Chestermere Dental does request payment in full for your portion at the time of service. If we are unable to obtain a coverage amount from your insurance company at the time of service, we require a payment of 25% of the total fee. We accept cash, MasterCard, Visa, American Express and Interac (Debit). For existing patients with an established credit history, we are willing to discuss other payment options if need be.
Since everyone’s situation is unique, it is best to contact us directly to discuss any financial concerns that you may have. By doing this, we can establish a treatment plan that addresses your dental needs while maintaining affordability for you. This will allow us to work together to achieve all of your oral health goals!
Please contact Chestermere Dental at (403) 263-8512 to set up your appointment today!
At Chestermere Dental, our dedicated team ensures quality care. From our friendly front desk to skilled dentists and hygienists, each member plays a vital role in your positive experience. Trust our team for all your dental needs.
At Chestermere Dental, we prioritize your convenience by offering free on-site parking. Enjoy easy access to our facility without the stress of searching for parking. Focus on your dental care with peace of mind, knowing that parking is readily available for your visit.
Chestermere Dental is conveniently located at
At Chestermere Dental, our staff is friendly and accommodating, ensuring your visit is comfortable and stress-free. From scheduling appointments to addressing concerns, we’re here to make your experience exceptional.
At Chestermere Dental, we send out helpful reminders before your appointments, ensuring you never miss a visit. Stay organized and on track with your dental care at Chestermere Dental.
