Appointments and Office Policies

At Chestermere Dental, we believe that the key to a good, respectful, and long-lasting relationship is clarity and consistency. In order to ensure that your next dental appointment is as pleasant and predictable as possible, we would like to give you an overview of our office policies. Please feel free to call us at (403) 263-8512 with any questions you may have.

Your Chestermere Choice for All Your Dental Needs!

Please understand that it is ultimately your responsibility to keep track of any upcoming dental appointment. As a courtesy, we send out hygiene reminders three weeks before a requested appointment, and we make confirmation calls 2-5 days prior to all appointments. Although we make every effort to contact you before any appointment, it is ultimately your responsibility to ensure that you will be at your appointment unless other arrangements have been made in advance with our office.

Due to a continuous high demand for prime appointment times, we require a minimum of 2 business days’ notice per appointment should you need to reschedule or cancel your appointment. Because we value your time, we do not double book our clients. As such, your appointment is a valuable time that the doctor has set aside especially for you. Where insufficient notice is given, a missed appointment fee of $50/half-hour will be charged to you.

Our goal is always to provide you with a pleasant experience. We strive to serve you to the very best of our ability, and we are committed to helping you attain the highest level of dental and overall well-being. If you would be kind enough to leave us feedback after your appointment, we have created an online review form that is entirely voluntary, anonymous, and confidential. Please take a minute to let us know how your experience was. We are always open to hearing how we can improve your office experience!

If you have any questions about any of our policies or procedures, please do not hesitate to contact us at (403) 263-8512 or email us at info@chestermeredentalcare.com

WE LOOK FORWARD TO HEARING FROM YOU SOON!

Please contact Chestermere Dental at (403) 263-8512 to set up your appointment today!